Last updated: January 15, 2026
Walnut Creek Roofers, a roofing contractor Walnut Creek CA, respects your privacy. This policy explains what we collect, why we collect it, and how you can control it. We do not sell your personal information. Ever.
When you call us at (925) 503-1377 or submit the contact form on walnutcreekroofers.com, we collect your name, phone number, email address, and property address. We also record the details of your roofing question—whether it's about a tear-off, an overlay, or storm damage from a hail event near Mount Diablo. If you request an estimate, we may note your roof's age, current material (asphalt shingle, tile, metal), and any visible issues like granule loss or end-of-life wear.
Our website uses cookies and basic analytics (Google Analytics, for example) to see which pages people visit. This helps us understand what homeowners in Rossmoor or Heather Farm need. Cookies do not give us your name or address unless you provide it. You can disable cookies in your browser, but the site may not work as smoothly.
We use your data to respond to your request, prepare a free estimate, schedule a roof inspection, and provide the roofing service you asked for. That includes sending a crew to your home in Downtown Walnut Creek or Castle Rock to assess rot, decay, or sag. We may also use your email to send a follow-up about your project or a warranty reminder. We do not send marketing spam.
We do not sell, rent, or trade your personal information. We share it only with companies that help us run our business—like a cloud phone system, an email service, or a payment processor—and only to the extent needed to serve you. These providers are contractually barred from using your data for their own purposes. We may also disclose information if the law requires it, such as a court order.
We keep your contact information and project details for as long as needed to fulfill your request, comply with warranty obligations, and meet tax or insurance requirements. Typically, that's seven years for job records. Call logs are kept for two years. After that, we delete or anonymize the data.
You can ask us what data we hold about you, request a copy, ask us to correct errors, or ask us to delete your information. To do so, call (925) 503-1377 or use the contact form. We will respond within 30 days. If you believe we mishandled your data, you can file a complaint with the California Privacy Protection Agency.
We do not intentionally collect information from children under 16. Our services are for property owners and managers, not minors.
We may update this policy as our practices change. The date at the top of this page shows the latest revision. If we make significant changes, we will post a notice on our homepage.
Questions? Call us at (925) 503-1377. We're a local crew—no call centers, no runaround.